Tech Mahindra CEO: Jax to be global health care headquarters

(Courtesy of Jax Biz Journal)

HCI Group CEO Ricky Caplin rolled out the red carpet for his guest Thursday. CP Gurnani, CEO of Indian tech and software giant Tech Mahindra, enjoyed a helicopter tour of Jacksonville as well as a meeting with Mayor Lenny Curry, among other activities.

Gurnani was in Jacksonville to visit HCI, the Jacksonville-based healthcare technology company Tech Mahindra acquired in March. HCI was present in almost all 50 states and 17 countries with a staff of about 500 employees and 600 contractors before the acquisition. It gives Tech Mahindra a quick entry into the healthcare arena.

Tech Mahindra employs more than 115,000 people in more than 90 countries. It brought in $4.5 billion of revenue last year and has offices in 19 states in the U.S.

Gurnani took time out of his day in Jacksonville to discuss his company’s presence in Jacksonville with the Business Journal.

Why was Tech Mahindra interested in acquiring HCI Group?

The HCI Group works with some of the world’s most prestigious healthcare service providers, focusing on providing end-to-end implementation of Electronic Health Record and Electronic Medical Record software training and support services.HCigroup-logo-4c_tag

How does this acquisition fit into Tech Mahindra’s overall mergers and acquisitions strategy?

The merger not only positions Tech Mahindra as a significant player in the healthcare provider space, but also provides an opportunity to go deeper in this space via (Electronic Medical Record) implementation and surrounding services… Healthcare and life sciences has been one of the focus areas for Tech Mahindra globally and the acquisition will help in consolidating the company’s position in this space.

Do you see opportunities for Tech Mahindra to have a bigger footprint in Jacksonville, whether through HCI or outside of it?

As far as I’m concerned, this will be the global headquarters for my healthcare practice, and healthcare as you know is one of the biggest markets in the world. My personal assumption is that I will use Ricky’s leadership and HCI leadership to actually create more acquisitions or more investments in the healthcare field. So yes, Jacksonville is going to be one of the more important parts of our healthcare practice. Eventually if things work out, then we will look at Jacksonville for other competencies also.

There are clearly advantages to Jacksonville. The advantage that I saw was it is probably the best business city I’ve come across. The reason I call it the best business city is it’s got that small town culture, but is not actually a small town… It is a very relational city.


What are some benefits HCI has brought to Tech Mahindra so far?

I think it’s a bit early to give any results because we’ve been together only three or four months. All I can say is the pipeline is good – gone up five times. I hope the results go up five times… Ultimately the real impact is not in the pipeline. The real impact is in the results. Clearly, I’m a person who watches impact.

Given the benefits you’ve pointed to, are you considering moving offices outside of HCI to Jacksonville?

I had a meeting with the mayor this morning, had a meeting with the business leaders of Jacksonville. It’s not only a possibility, we are actively working and considering it. At the same time, you know that other states are equally competitive. So right now, it’s a work in progress.



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